- In our product return and exchange policy, the "Law on Consumer Protection" numbered 6502 is essential.

- You can exchange or return the product purchased by us within 14 days from the delivery date.

- If the ordered product error occurred due to customer use or if the product has been used within 14 days, the product will not be returned or exchanged.

- During the return and exchange process, the purchased product (s) must be delivered to us as complete and undamaged as it reaches you.

- In the process of return, the shipping fee as stated in article 1 of our "Shipping and Delivery" policy. if not, the fee belongs to the buyer.

- In the return and exchange process, the same shipping company will be used as in the process sent to you. You need to contact us.

- During the return process, the product will be inspected within 1-3 business days after the product is received by us, and if it complies with the specified rules, the return will be approved and you will be informed. The product fee will be refunded to your account over the period varying according to the bank you are trading with.

- During the exchange process, if a different product is to be exchanged, please contact us.